Like most businesses, Drake Automotive Group is continuing to monitor the local impacts of the COVID-19 virus, while abiding by the mandates being set forth by the CDC and our governing body. Over the past few days, we have been closely reviewing the order of closure from the Nevada Governor to clarify essential vs. non-essential business. Drake Automotive Group is a worldwide distributor and supply chain for customers ranging from large E-commerce to brick and mortar repair shops. With that said, effective March 23rd, 2020, Drake Automotive Group (Henderson, NV Location) will be resuming shipping and receiving operations. We have implemented proper action to protect our employees and institute adherence to CDC guidelines for hygiene, cleanliness, and distancing. Our customer service and sales teams are still available by phone and/or email. We are working diligently to maintain normal business, to assist you with your needs. Given the fluidity of actions being taken by all different City and State governing bodies, we want to ensure all our customers have the opportunity to order the products they need to minimize the impact this pandemic is having on all businesses large and small. We will work quickly to process all orders received in a timely manner. We will continue to closely monitor any changes in the orders and decisions coming from our State governing body and do everything in our power to continue operations with minimal interruptions.
Outline of Re-opening:
Drake Automotive Group (Henderson, NV Location) – Open normal business hours, effective March, 23rd, 2020
Customer Service Department – Open normal operating hours – 8am – 5pm PST, Monday - Friday
Shipping Department – Open normal operating hours – 7am – 3:45pmpm PST, Monday - Friday
Purchasing Department - Open normal operating hours – 8am – 4:45pm PST, Monday – Friday
Receiving Department - Open normal operating hours – 7am – 3:45pm PST, Monday - Friday
DV8 OffRoad/Rev Wheels (Riverside, CA Location) – Open normal operating hours
Addictive Desert Designs (Mesa, AZ Location) – Open normal operating hours
To provide the best level of service to all of customers throughout the world, we ask you to keep us current with the impacts the COVID-19 virus is having in your area. We want to prevent shipments going out to customers that may not be able to receive them, if their local or state governing body has implemented a closure. Our Customer Service and Sales staff will be following up to gather updates from all customers regarding the current state of their respective operations. Given the continuously evolving pace of implementations intended to prevent the spread of the COVID-19 virus, please inform your rep if changes should occur in your area that may prevent a shipment from being received.
We wish all of you and your families good health and safety during these challenging times.